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Return Policy

  • Every item you purchase at VetText is 100% satisfaction guaranteed. Within 14 days of delivery or pickup, you may return or exchange items in new condition with original packaging and accessories.
  • For return or exchange please insure the package for your protection and return it to our store address. Please include a copy of your receipt, invoice, or packing list. Specify whether you would like an exchange, repair, or refund on your bankcard.
  • Used or dirty merchandise will not be eligible for return.
  • After 14 days of item delivery or pickup, each item may be returned for a 25% restocking fee (per item).
  • Returns accepted after 60 days are subject to terms - ask cashier for details.